Syzygy Pergolas & Pool Covers in Palm Beach

Built on Innovation: How Technology Became SYZYGY Global’s Foundation for Exceptional Design and Service

News   >  Knowledge Base   >  Built on Innovation: How Technology Became SYZYGY Global’s Foundation for Exceptional Design and Service
Jason Herring
Chief Executive Officer
DATE
October 29, 2025
UPDATED October 29, 2025
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Julie Hawbaker and Jason Herring review project plans at SYZYGY’s tech-driven Delray Beach headquarters.

When we launched SYZYGY Global, we didn’t start with a product—we started with a system. Long before we installed our first pergola or sketched a line of custom shade structures, we were building the technology that would power everything behind the scenes. And today, that same foundation allows us to manage up to 100 projects at once while delivering an experience our clients describe as seamless, elevated, and unlike anything they’ve encountered in construction.

Innovation isn’t an add-on at SYZYGY Global—it’s the core of our business. It’s how we deliver beauty, precision, and simplicity at scale.

We Built the Infrastructure Before We Built the Company

With a background in software and a deep appreciation for design, I co-founded SYZYGY Global alongside Julie Hawbaker, driven by a clear vision: to combine architectural elegance with a digital backbone that supports high-volume, high-touch work. While many companies invest in digital tools as they grow, we did the opposite—we built our digital infrastructure first.

From day one, Salesforce was our command center. We customized it to serve as the heart of our operations, and over time, layered in Slack, Trello, and proprietary software to keep every phase—from client intake to engineering, permitting, and manufacturing—organized, transparent, and collaborative. Eventually, we developed our own internal project management platform inside Salesforce, tailored to the unique complexities of custom outdoor structures.

This infrastructure allowed us to scale rapidly without sacrificing what matters most: a personalized, luxurious experience.

Managing 80–100 Projects at Once Without Losing the Details

What makes SYZYGY Global different isn’t just what we build; it’s how we build it. Our technology allows us to handle dozens of active installations across the country, each with its own schedule, engineering specs, permitting requirements, and design intent.

And yet, our clients rarely see the complexity. Instead, they experience what we call the Ritz-Carlton effect: clear communication, white-glove service, and thoughtful touches at every step. Our systems ensure no detail is missed and no request overlooked, freeing up our team to focus on creativity, craftsmanship, and care.

Cutting-edge technology used to craft a client’s perfect pergola.

AI Is Transforming the Client Experience

Recently, we’ve entered a new chapter in our innovation story: integrating artificial intelligence to drive even greater speed, precision, and personalization. We’re actively developing a suite of AI tools to assist with:

  • Permitting workflows: Reducing delays and expediting approvals
  • Engineering processes: Automating documentation and design reviews
  • Manufacturing efficiency: Forecasting materials, optimizing logistics
  • Client communication: Keeping every stakeholder informed in real-time

These tools don’t replace our team—they empower them. By automating the repetitive, we make space for the remarkable.

In fact, our focus on AI-driven advancement led to recognition at the industry level: we were named Most Advanced Software for a Construction Company, and I was honored to be nominated to the Salesforce AI Board. These accolades validate what we’ve always believed: innovation isn’t optional—it’s essential.

Design, Technology, and Lifestyle In Perfect Harmony

At SYZYGY Global, we don’t see design and technology as separate priorities. They’re deeply intertwined. Our structures are built with premium materials, engineered with precision, and crafted to complement their environment. But it’s the technology beneath the surface—the invisible scaffolding—that ensures those designs are delivered flawlessly, even under tight deadlines and high expectations.

This harmony of form and function allows us to serve luxury clubs, hotels, restaurants, and private estates with the same clarity and confidence, whether we’re designing a single R-Blade system or transforming an entire rooftop.

Innovation That Serves People First

What I’m most proud of, though, isn’t the software itself—it’s what it enables. SYZYGY Global’s tech-first approach has allowed us to grow while staying true to our values: treat every client like a partner, deliver every project with care, and always stay one step ahead.

We use fewer internal resources because our systems are lean. That means our staff spend less time chasing paper trails and more time focused on what matters: solving problems, anticipating needs, and designing outdoor experiences that elevate the way people live, work, and gather.

This is what innovation looks like when it serves people first.

Co-founder Julie Hawbaker reviews project specifications with a SYZYGY team member.

From Contract to Completion: Faster, Smoother, Better

In our world, speed is valuable—but not if it comes at the cost of quality. Our advanced infrastructure allows us to compress timelines from contract to completion without sacrificing precision or style. Permits arrive sooner. Materials are prepped faster. Installations are smoother. And our clients enjoy their new spaces that much quicker.

Because we’ve done the hard work behind the scenes, our clients don’t have to.

Experience the Difference for Yourself

If you’re ready to transform your outdoor space with a partner who values innovation as much as aesthetics, we’d love to talk. At SYZYGY Global, technology is more than a tool—it’s how we deliver exceptional design, on time, with white-glove service every step of the way.

Schedule a consultation to see how our process can bring your vision to life.

Jason Herring
Chief Executive Officer
Jason Herring is the owner, CEO, and founder of SYZYGY Global. With a background in finance and software, he is a serial entrepreneur known for his hyper attention to detail. Jason's expertise lies in developing future visions and growth strategies for his company, as well as implementing efficient processes and operational strategies. He excels at building strong relationships and enjoys actively engaging with clients. Jason's leadership has propelled SYZYGY Global to success, making him a respected figure in the business world.
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888.408.9522
info@syzygyglobal.com
325 NE 5TH Avenue
Delray Beach, FL 33483
Monday-Friday 8 am - 5 pm
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